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Improve Customer Satisfaction with Self-Service
Customers are now expecting you to provide web-based access to information.  TeamPortals provides the solution for many organizations.  For example:
 

Nexus Energy 

Nexus Energy software is used by large power companies worldwide.  Nexus uses the TeamPortals system to provide secure access to monthly files and reports for each customer.

A workspace is created for each major customer.  The workspace is secured to the customer's user accounts and internal customer service representatives.  No customer can see any other customer's data.

Each workspace is branded for the client with the client's logo or masthead graphic.

Nexus customers enjoy access to information on demand.  An added benefit is that Nexus' costs are reduced by providing electronic information rather than hard copy or fax reports.

Interactive Advantage

Interactive Advantage provides courseware training and development services for training organizations throughout the U.S. 

Interactive Advantage offers a collaboration workspace for major clients.  The workspace is used to exchange work samples and work products with the client, and to obtain final approval.

Each workspace can be accessed only by the client and the Interactive Advantage project team. 

Because the work product often involves very large files, both parties benefit by storing the files on a secure Internet workspace and referencing them in email messages with a hyperlink - instead of clogging up email and risking failed email delivery when files are sent as email attachments.

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